Founding Tradie Offer: $3,000 setup fee waived — limited spots available — one tradie per area, first in wins. Check your area ›
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Frequently asked questions.

Everything tradies ask us about websites, hosting, SEO and ads — in one place. Type a keyword to jump straight to your answer.

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👋 Getting Started

How do I get started with 5 Star Tradie?

Check your area with your trade and suburb. We’ll confirm it’s still available, recommend the right plan, and build your website for you to see before you pay a cent.

What does “one tradie per area” mean?

We only take on one business per trade, per area, so we’ll never build a site for your direct competitor down the road. First in, locked in.

How long does it take to build my website?

Most tradie sites come together quickly once we’ve got your details and a few photos. We’ll give you a realistic timeframe up front — and you only pay once it’s approved.

Do you only work with tradies?

Yes — trades are all we do, so everything is built around how tradie customers actually search, choose and book.

What areas of Australia do you cover?

We work with trade businesses right across Australia. Because of the one-tradie-per-area rule, it’s worth checking early whether yours is still open.

What do you need from me to get started?

Just the basics: your trade, the areas you serve, your contact details and a handful of job photos. We handle the rest.

See how it works ›

💵 Pricing & Plans

How much does a tradie website cost?

Plans start at $199/mo (Essential) and $299/mo (Growth), with Enterprise custom-quoted. The monthly price covers your website, hosting, maintenance and support.

What’s included in the monthly price?

Your website, hosting, security, maintenance and support, all in one figure. Higher plans add Google Business, SEO foundations and automation on top.

What is the $3,000 setup fee and how is it waived?

Building a proper website normally carries a one-off setup cost of around $3,000. For foundation tradies in areas we’re still opening up, we waive it entirely — you just pay the monthly plan.

Is there a lock-in contract?

No lock-in — it’s month-to-month. We’d rather earn your business every month than trap you in paperwork.

Can I change or cancel my plan later?

Anytime. Move up, down or cancel whenever it suits — plenty of tradies start on Essential and step up to Growth later.

Are there any hidden fees?

None. The monthly price is the price. Optional growth services like SEO, social and ads are quoted separately and only added if you choose them.

Why don’t you list prices for SEO, social and ads?

An honest price depends on your trade, your area and how aggressively you want to grow. A flat number would overcharge some tradies and mislead others, so we tailor a quote with no obligation.

Do I pay anything upfront?

No deposit. We build your site first, and you only pay once you’ve seen it and you’re happy.

What’s the difference between the Essential, Growth and Enterprise plans?

Essential gets you a sharp single-page site; Growth adds more pages, Google Business and SEO foundations; Enterprise is a fully managed growth system with automation. The pricing page has the full comparison.

See full pricing ›

💻 Websites & Design

What kind of websites do you build?

Clean, fast, mobile-first websites built for one job: turning visitors into enquiries. No bloated templates — just a professional site that makes you the obvious choice.

Will my website work on mobile?

Yes. Every site is mobile-first and fully responsive, so it looks sharp and works perfectly on phones, tablets and desktops — where most tradie enquiries come from.

Can you redesign my existing website?

Definitely. We can rebuild and modernise your current site from scratch, and you’ll see the new version before you switch anything over or pay.

Do I really see the website before I pay?

Yes — that’s the whole point. We build the real, finished site first. If you don’t love it, you don’t pay and you walk away, no deposit and no risk.

How many pages do I get?

A sharp single-page site on Essential, up to seven pages on Growth, and unlimited on Enterprise.

Can you write the content for my website?

Yes. Tell us about your work and we’ll craft clear, professional copy that sells — you don’t need to be a writer.

Will my website actually help me get more enquiries?

That’s what it’s built for. Click-to-call, smart enquiry forms and clear calls to action are baked in to turn visitors into booked jobs.

Can I add a photo gallery, reviews or a booking form?

Absolutely. Photo galleries, review sections, and enquiry or booking forms are all on the table depending on your plan.

What if I want changes to my site later?

Just ask. A real person makes the change — no ticket black-holes and no surprise charges for small tweaks.

More on website design ›

🔒 Hosting & Maintenance

Is hosting included?

Yes — hosting, security and maintenance are all bundled into your monthly plan. One predictable price, no surprise bills.

Do you back up my website?

Regular backups are part of every plan, so your site can be restored quickly if anything ever goes wrong.

What if my website breaks or goes down?

We monitor and maintain your site so issues are rare — and if something does happen, we’re on it. You won’t be left chasing a faceless host.

Can I make changes after it’s live?

Of course. Just email or call us and a real person makes the change.

Is my website secure?

Yes. We handle security updates and protections as part of maintenance, keeping your site and your visitors safe.

Will my site load quickly?

Speed is built in — fast hosting and lean, optimised pages, so customers don’t bounce while they wait.

Do I have to manage any of the technical stuff?

No. Hosting, updates, backups and security are all handled in the background. You stay on the tools.

More on hosting & maintenance ›

🔍 Local SEO

What is local SEO?

Local SEO is the work that helps your business show up when nearby customers search for your trade — through the right content, a fast technical foundation and clear signals about where you work.

How long does SEO take to work?

SEO is a build, not a switch. You’ll usually see movement over a few months as authority grows — and unlike ads, the results keep working for you over time.

Can you guarantee a #1 Google ranking?

No honest provider can guarantee a specific ranking — anyone who does is bluffing. What we promise is the right on-page, technical and local work that gives you the best shot at climbing, with clear reporting.

What is the Google “map pack”?

It’s the box of three local businesses with a map shown at the top of Google for searches like “electrician near me”. Ranking there puts you in front of ready-to-call customers.

How do I get more Google reviews?

We set up easy review prompts and a one-tap link you can send customers after a job, plus guidance on timing — the simplest way to build a steady flow of genuine reviews.

What’s the difference between SEO and Google Ads?

SEO builds free traffic that compounds over time; ads bring fast, paid traffic that stops when you stop paying. Plenty of tradies use both.

Do I need SEO if I already rank okay?

Maybe not yet — and we’ll tell you honestly. SEO matters most when you’re not showing up for the searches that actually bring in work.

Will SEO work in a small or regional town?

Often even better — there’s usually less competition locally, so the right local SEO can get you near the top faster.

More on local SEO ›

📍 Google Business Profile

What is a Google Business Profile?

It’s your free listing that appears on Google Maps and in the local results — often the very first thing a customer sees before they call.

I already have a profile — is that enough?

Having one is a start, but most aren’t set up to rank. We optimise the categories, service areas, photos, posts and reviews that actually move you up.

How does my profile help me get jobs?

It puts you in the local map pack for “near me” searches, right where ready-to-call customers look first.

Can you manage my profile for me?

Yes — setup, optimisation, fresh photos and posts, and review prompts, all handled for you.

Does the profile work with my website and SEO?

Absolutely. Your profile, website and SEO reinforce each other and make you far harder to scroll past.

What if I work across multiple suburbs?

We set your service areas correctly so you show up across the suburbs you actually work in.

More on Google Business Profile ›

📱 Social Media

Which social platforms do you manage?

Primarily Facebook and Instagram, where most local tradie customers are. We tailor the approach to where your audience actually is.

Do I have to create the posts myself?

No — that’s the point. You send through job photos when you can, and we turn them into a consistent, professional feed.

How often will you post?

A consistent schedule that suits your trade — enough to stay visible without spamming your followers. Consistency beats volume.

What if I don’t have many job photos?

We’ll help you capture the right shots on the job, and can build content from reviews, tips and behind-the-scenes moments too.

Does social media actually win tradies work?

It keeps you top-of-mind for the next job and reassures new customers checking you out — strong social proof that you’re active and trusted.

Can you reply to comments and messages?

We can help manage engagement so enquiries don’t slip through the cracks — we’ll tailor how hands-on we are to suit you.

More on social media ›

🎯 Google & Meta Ads

What’s the difference between Google and Meta ads?

Google ads catch people actively searching for your trade right now. Meta (Facebook & Instagram) ads build awareness with locals before they need you. Together they cover both the “ready now” and “remember us later” customers.

Who controls the ad budget?

You do. We manage the campaign to a budget you’re comfortable with and report clearly on what it brings in.

How soon do ads bring in work?

Almost straight away, unlike SEO’s slower build. We monitor and adjust early to get the best return as the campaign settles.

Are ads worth it for a small tradie business?

They can be ideal when you want work coming in now, are launching in a new area, or need to fill quiet patches. We’ll be straight about whether ads or SEO is the better first move.

What are Google Local Services ads?

They’re the “Google Guaranteed” ads at the very top of search for trades, charged per lead. We can set these up where they’re available for your trade.

Will I know if my ads are working?

Yes — clear reporting shows what the campaign is bringing in, so you’re never left guessing.

More on Google & Meta ads ›

🛡 Guarantee & Trust

What’s your guarantee?

We build your website first and show you the real thing. If you don’t love it, you don’t pay — no questions, no awkward conversations.

Are you Australian owned and operated?

Yes — real people in Australia who answer the phone. No overseas call centres and no runaround.

What if I’m not happy after we launch?

There’s no lock-in, so you’re never stuck. We’ll work to make it right, and you can leave any time.

Why choose a tradie specialist over a big agency?

Because trades are all we do: one tradie per area, no lock-in, and you see your site before you pay — things most agencies simply don’t offer.

Can I see examples of your work?

Yes — ask us and we’ll show you relevant examples for your trade when you check your area.

About 5 Star Tradie ›

🌐 Domains, Email & Ownership

Do I own my website and content?

Your brand and content are yours. We’re always upfront about how everything works, so you’re never locked out of your own business.

Can you set up a professional email address?

Yes — we can help you get a tidy, professional email on your own domain, like you@yourbusiness.com.au.

What happens to my domain name?

We’ll guide you through registering or connecting your domain so it points to your new site — and it stays yours.

More on hosting & ownership ›

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